In Store Service
CROSSMARK is a proven leader in the Home Improvement merchandising industry. We are a dedicated team of over 500 people providing in-store service to retail outlets in 16 states, and growing…

Our services include:

• Comprehensive Merchandising Support
• Product Knowledge Training
• Specialized Task Execution – such as on-demand Plan-O-Gram and survey work

Technology:  Our Field Service Reps use handheld devices from Dell^® and Symbol^® that accommodate punching in/out of service, recording completion of tasks, receiving mail messages, ordering POP and taking photos. Our technology partner, Enfotrust^®, and an array of tools from our corporate IT department provide comprehensive field reporting.

Projects
Our project teams are a fully integrated and dedicated retail support division over 200 people strong - providing comprehensive planning, development and implementation from “concept to shelf.”

Our capabilities include:

• Complete Project Management
• Product Switch-outs and Cut-ins
• Re-branding
• Displays
• Graphics and Sign Package Switch-outs
• Major Category Remerchandising
• Whole Store Remodels
• New Location Merchandising
• Site Surveys

Our Planning teams provide in-house support services, including:

• Plan-o-gram Development
• Proof of Concept Support
• Logistical Planning Support
• Master Scheduling Support
• Merchandising Innovation
• Budget Development

John James
(469) 814-1868
john.james@crossmark.com